The Organisation

Client: Investec

Industry: Financial Services

Services: IT infrastructure

Investec Bank, a multinational banking and wealth management group, sought to improve the management of their Mac devices across their global offices.

The Challenge

Investec faced several challenges across multiple areas:

1. Implementation of Parallels Mac Management as a Proof of Concept in the London office
2. Deployment in the South Africa office, which had already purchased 150+ licenses but lacked implementation expertise
3. Deployment for the welfare team's IT management of approximately 30 Macs
4. Integration with existing IT infrastructure and transition to new communication platforms
   

The Solution

Altiatech provided:

1. On-site implementation of Parallels Mac Management in the London office
2. Expertise and readiness to deploy the solution in the South Africa office
3. Tailored solution for the welfare team's Mac management needs
4. Guidance on integrating the solution with existing IT infrastructure

The Results

By implementing Parallels Mac Management and identifying additional IT infrastructure needs, Investec Bank achieved:

1. Successful implementation of Parallels Mac Management in the London office
2. High satisfaction levels, leading to requests for further deployments in other offices
3. Identification of additional IT infrastructure needs, presenting opportunities for Altiatech to provide more comprehensive services
4. Potential for Altiatech to supply Macs with DEP service, offering cost savings to Investec

By implementing Parallels Mac Management and identifying additional IT infrastructure needs, Investec Bank achieved significant improvements in their Mac device management capabilities. This success led to high satisfaction levels amongst IT staff and end-users alike, prompting requests for further deployments across other offices, particularly in South Africa where licences had already been purchased.

Through thorough assessment of the bank's IT ecosystem, Altiatech identified several others areas where value could be added, including potential transitions to cloud-based services and unified communication platforms.  This comprehensive approach addressed Investec's immediate Mac management needs but also laid the groundwork for ongoing IT infrastructure improvements and cost optimisations.